These terms apply when you browse or purchase from Joseph Joseph Canada. By using this store, you agree to provide accurate information, use the site lawfully, and comply with the policies linked from this page.
Products and orders
Product availability may change. We may correct clear errors, refuse fraudulent or unlawful transactions, or contact you when information is needed to complete an order. Prices are displayed in CAD unless stated otherwise.
Delivery, returns, and refunds
Orders are generally processed in 1–2 business days and standard Canadian delivery generally takes 4–6 business days. Eligible returns and exchanges may be requested within 30 days after delivery under our Refund Policy. Approved refunds are processed or initiated within 10 days, although a financial institution may need additional posting time.
Intellectual property and liability
Store content may not be copied or misused. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.
Contact
Questions about these terms can be submitted through Contact Us.